Are all your products genuine?

Do i receive a warranty with my purchase?

What do i receive with my eyewear?

I want to purchase an item but i am unsure if they will fit, can you help?

How do i enter my prescription?

What is my PD (Pupillary Distance) & How can i measure it?

Can i order frame only?

I can't see the style i'd like, can you order it?

How long do prescription orders take to arrive?

How long will my order take to arrive?

Do you ship internationally & Which courier do you use?

How long do i have to return my item(s)?

Do you have a store i can visit?

We do not have a store but we always welcome customers to visit us at our offices in Durham, UK. Visiting us directly allows you to see how we work and where your glasses or sunglasses are from. And of course try on as many pairs as you like!